Privacy Policy
Last Updated: January 28, 2025
Overview
At Meltible (operated by BearerStable, LLC), we are committed to protecting your privacy and handling your data with transparency and care.
This Privacy Policy describes how we collect, use, share, and protect your information when you use our Services.
Information We Collect
Information You Provide
- Account Information: Email address, phone number (if provided)
- Verification Information: Identity documents for KYC/AML compliance (when required)
- Wallet Addresses: Blockchain wallet addresses you connect
- Transaction Information: Details of minting, melting, transfers, and trading
Information We Collect Automatically
- Usage Data: Pages visited, features used, time spent
- Device Information: Browser type, device type, IP address
- Blockchain Data: Publicly available on-chain transaction data
How We Use Your Information
We use the information we collect to:
- Provide and improve the Services
- Process transactions (mint, melt, transfer)
- Verify identity and comply with legal obligations
- Detect and prevent fraud, abuse, and security incidents
- Communicate with you about your account and the Services
- Analyze usage patterns to improve user experience
Information Sharing
We may share your information with:
- Service Providers: Third-party custody, KYC, infrastructure, and payment providers
- Legal Compliance: Law enforcement, regulators, or courts when required by law
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
We do not sell your personal information to third parties.
Blockchain Transparency
Transactions on public blockchains (Ethereum, Base) are permanently recorded and publicly visible. This includes:
- Wallet addresses involved in transactions
- Transaction amounts and timestamps
- Smart contract interactions
This information cannot be deleted or modified once recorded on the blockchain.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Multi-factor authentication
- Regular security audits and monitoring
- Restricted access to personal information
However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials and wallet access.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Object to or restrict certain processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at privacy@meltible.com
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze usage patterns
- Improve performance and user experience
You can control cookies through your browser settings.
Third-Party Services
Our Services integrate with third-party providers (Fireblocks, KYC providers, analytics tools). These providers have their own privacy policies, and we encourage you to review them.
Children's Privacy
The Services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last Updated" date.
Contact Us
BearerStable, LLC
7901 4th St N, Ste 300
St. Petersburg, FL 33702-4399
Privacy Inquiries: privacy@meltible.com
General Support: support@meltible.com
Phone: (888) 538-4404